Frequently Asked Questions

Who can order from Ortu Wholesale BV?

We supply products to registered businesses, including importers, distributors, wholesalers, supermarkets, online retailers, pharmacies, cash-and-carry operators and food-service suppliers.

We do not operate as a consumer retail shop. Business and delivery information can be requested through our quotation form.

Which wholesale products do you supply?

Our range covers several FMCG categories:

Products, pack sizes and market versions depend on current availability. Every commercial offer identifies the exact goods being offered.

Can I order a mixed pallet containing different products?

Mixed-product orders can be arranged for approved products and quantities. This service is useful for retailers and distributors that need several brands without ordering a full pallet of every item.

Read more about our mixed-pallet FMCG wholesale service.

What is your minimum order quantity?

The minimum order quantity depends on the product, supplier, packing format and destination. Some products are offered by case or pallet, while other products require larger volumes.

Send your product list and estimated quantities so we can confirm the applicable MOQ.

Do you supply full truckloads and container loads?

es, quotations can be prepared for pallet orders, full truckloads and container quantities. The suitable loading method depends on the products, total volume and destination.

International buyers can review our container export and worldwide shipping service.

Can I combine different brands in one container?

A container can contain several approved product lines when their packaging, handling requirements and destination rules are compatible. The final loading plan is based on confirmed case dimensions, pallet data and available stock.

Mixed-container requests should include the required brands, quantities and destination port.

Do you deliver throughout Europe?

European delivery can be arranged to agreed business destinations. Available transport options depend on the shipment size, delivery country and product requirements.

More information is available on our European wholesale delivery page.

Do you export outside Europe?

We handle enquiries from international importers in Africa, the Middle East, America, Asia and other approved markets. Product eligibility, shipping options and import requirements differ by destination.

The buyer should provide the destination country or port when requesting a quotation.

Which export documents can you provide?

Available documentation depends on the products, origin, destination and agreed transaction. Commercial invoices, packing lists, certificates of origin and other shipping documents are confirmed before the order is accepted.

Visit our export documentation support page for further information.

Do you handle customs clearance in the destination country?

Customs clearance, import permits, taxes and local product-registration requirements are normally the responsibility of the importer unless another arrangement is confirmed in writing.

Buyers should check local import rules before placing an order, especially for food, baby products, cosmetics, medical products and alcoholic beverages.

Can you provide product barcodes and packing information?

Available commercial data can include:

  • Retail barcode
  • Case barcode
  • Units per case
  • Cases per pallet
  • Pallet dimensions
  • Net and gross weight
  • Label language
  • Country of production
  • Batch details
  • Best-before or expiry date

The quotation confirms which information is available for the exact product offered.

How do I check the shelf life of a product?

Shelf life is checked against the available batch. The quotation or order documents can state the confirmed best-before or expiry information.

We do not use one general shelf-life figure for an entire product range because batches and market versions differ.

Can I request a specific country of origin or label language?

Yes. Include the required origin, label language and intended sales market in your enquiry. Supply is based on availability, and the offer will state whether the requested version is available.

We do not substitute a different market version without identifying it in the offer.

Do you supply baby-care and personal-care products?

Our selection includes available baby feeding, diaper, grooming, hygiene and personal-care products.

Buyers can explore the Baby Care wholesale category and products such as Merries baby diapers.

Accordion Panel

Alcoholic beverages can be supplied to approved professional buyers where the transaction and destination comply with applicable requirements.

The quotation identifies the product version, bottle size, case packing, origin and available logistics information. The importer is responsible for confirming local licences, excise rules, labels and age-restricted sales requirements.

Explore our Beer, Wine and Spirits wholesale category.

Are products supplied in original packaging?
Products are normally offered in sealed retail packaging and original outer cases. The precise packaging condition, market version and case configuration are confirmed with the commercial offer.

How are wholesale prices calculated?

Wholesale prices depend on the product, order volume, current availability, destination and agreed delivery terms. Prices can also differ between retail pack sizes and sales-market versions.

Contact us for a current product-specific quotation rather than relying on a general price list.

Which payment terms do you accept?

Payment terms are assessed for each transaction and stated in the quotation or proforma invoice. They depend on the order value, customer verification, destination and commercial agreement.

The agreed payment method and terms will be agreed based on customer verification.

How long does delivery take?
Delivery time depends on stock confirmation, payment, document preparation, transport availability and destination. An estimated schedule is provided after the products and shipping terms have been agreed.

What information should I include in my enquiry?

To receive an accurate quotation, provide:

  • Company name
  • Business location
  • Required products
  • Preferred pack sizes
  • Quantity per product
  • Destination country or port
  • Preferred delivery terms
  • Required origin or label language
  • Documentation requirements

        Request a Wholesale Quote